The management of government procedures remains to this day often a complex process fraught with inconveniences, with different barriers that hinder equal access to basic services for all citizens. The need for the digitalization of these procedures, although it has always been evident, became even more apparent with the appearance of a pandemic that forced the population to stay at home, thus evidencing the lack of systems to make certain requests via telematics due to the lack of reliable digital identification systems.
Although the situation has improved since then thanks to technological advances, this has also been a double-edged sword due to the enormous sophistication of the techniques used to circumvent digital identification, such as deepfakes. In this way, government entities face the difficult balance between offering their citizens digital alternatives for processing their administrative procedures, with the associated benefit of efficiency and savings in terms of physical visits to the different offices, and the possibility of malicious actors spoofing their security systems and committing identity fraud, which is a very real problem in countries like the United States where, according to the Federal Trade Commission (FTC), in 2024 fraud or identity theft-related scams accounted for losses of more than $20 billion, with more than 22 million registered victims nationwide.
Mobile-first digital ID solution, secure and easy to integrate
In this scenario, Identy.io’s innovative proprietary technology can help governments and other institutions to offer a more robust and secure, but also more user-friendly and accessible digital identification that truly democratizes access to government procedures digitally. Identy.io offers a comprehensive suite of touchless biometric authentication (face, fingerprint and palm) that processes all biometric data on the device, protecting privacy and improving reliability.
In turn, Identy.io’s identity verification solutions use passive liveness detection technology to minimize as much as possible the possibility of identity theft. This consists in the analysis of certain physical characteristics of the user, such as facial movements in the case of facial verification solutions, without requiring the user to perform any specific action. This achieves a significant increase in the security of the solution, as it immediately detects and dismisses any fraudulent attempt to access a user’s digital credentials, even if advanced methodologies such as deepfakes or fingerprint replicas are used.
Without the integration of a robust and secure solution for digital identification, administrations are compelled to rely on physical procedures, with the complications that this entails for citizens, especially those living in remote areas with difficult access to administrative centers located in cities. Thanks to the use of Identy.io, governments can have full confidence in the implementation of fraud-free telematics for administrative procedures such as applying for certain financial aid, resolving tax matters or obtaining certificates.
In addition, Identy.io has a number of tools such as a native SDK (Software Development Kit) that enables easier and more secure integration of its advanced biometric identification capabilities into existing government applications and systems. This way, no new platforms need to be created, which accelerates digitization and saves development and implementation costs.
Identify yourself no matter where you are, no matter your internet connection
However, the integration of Identy.io’s revolutionary mobile-first technology not only brings efficiency and cost reduction advantages for governments, but also allows democratizing access to administrative procedures digitally, for those who live in remote areas or regions with limited infrastructure where internet access is not guaranteed. This may be the case in Mexico, for example, where, according to the National Survey on the Availability and Use of Information Technologies in Households (ENDUTIH), only one in three citizens use their Internet connection to interact with the government due to the scarce digitalization in rural or marginalized areas, which affects approximately 17% of the population. A similar situation occurs in other Latin American countries where a digital identity card has been implemented, but part of the population does not have access to it due to the lack of digitalization and internet access, as can be seen in the following table.
In order to put an end to these situations of inequality and democratize governmental procedures, Identy.io’s solutions operate directly on the user’s mobile device, without relying on external servers or constant internet connection. In addition, the use of Identy.io’s technology does not require very advanced equipment, since the solution can be used with a 1.3MP camera for facial recognition and 5 MP for fingerprint or palm print identification, specifications that any smartphone has, even if it is an entry-level device, thus eliminating the economic barrier.
In this way, once the process by which Identy.io’s solutions verify that the biometric information captured by the user on his cell phone really belongs to him is completed for the first time, a digital credential is generated and automatically stored in the user’s cell phone with high encryption standards, so that only the owner can access this information. In addition, to encourage the inclusion of all citizens, regardless of their level of technological expertise, the interface and the whole process are very intuitive, with biometric captures that require less than 3 seconds and no need to perform specific active gestures.
Identy.io, Driving digital identification for the democratization of administrative procedures
From its conception and with the different features it offers, Identy.io seeks to provide governments and entities with a secure, cost-effective and easy to implement solution so that they can drive the digitization of remote transactions without increasing the number of identity frauds. How does it do it?
The transformation towards a truly inclusive and efficient digital government is essential yet challenging due to the complexity of adapting current systems and the significant disparities in citizens’ technological access. Identy.io is positioned as a key player in the democratization of online government procedures with its innovative biometric one-stop shop. It provides a digital identification solution designed with both governments and citizens in mind, offering security and efficiency for secure government procedure while preventing identity fraud.
